Frequently Asked Questions

 
Where is the serial number on my skylight?

Each skylight or Roof Window has two identification numbers. One number is on the metal spacer between the two panes of glass after the word VELTERM. This VELTERM number is the glass identification number. The location of the other serial "tag" number depends on the skylight model. Refer to the product registration portion of the VELUX website to determine where to look for the tag number for your model.